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OCR: Reasoner Finder Coach File Search Display Window Help Describe the cd-rom problem ADD FACTORS TO THE CASE reported Find TRY A RESOLUTION symptoms here: CHECK CONFIRMED FACTORS Select from 24 matching factors. TRY THE FINDER Symptom: Can't install Sony CDU-31A CD-ROM during: You can go to the window called Symptom: When my NEC CD-ROM plays audio CDs, Background on Selected Factors, IF Symptom; How To: What extra drivers are included d cause or symtom is known to be true in Symptom; How To: Usc NTDETECT.COM to trouble- your case, then answer YES, if it is known to be false, then answer NO. : If you don't know or it is not applicable, New Cose Record Case Factors to Investigate Proposed Resolutions View Cause: Sony CDU-31A CD-ROM not available by defat Symptom: Windows NT Setup doesn't recognize speci Resolutions: Open to see related Issues Symptom: How To: Make Windows NT recognize new +39% Resolution: Driver for CDU-31A included w Background on Selected Item Is this factor prosent in this case? Sony CDU-31A CD-ROM not available by default Yes No Cause Sony CDU-31A CD-ROM not available by default The Sony CDU-31A CD-ROM is not by default available for setup or for use with Windows NT. NOTE: Most Gateway 2000 computers that ship with the Sony CDU-31A CD- ROM drive come with the Sony COR- Figure 1. A screen from the Aladdin prototype system.